Email support@getcardhawk.com
Replies usually come the same day. For a card priced wrong, send the card name,
the set and number if you can read them, and what CardHawk showed. Those get
fixed in the price data, not just answered.
Tap the overlay to shrink it to the slim bar, or drag it to another corner. On iPhone 14 Pro and later you can run it in the Dynamic Island instead, which never covers the stream.
The watcher needs screen recording. Start it from the Scout tab, choose CardHawk in the broadcast picker, and leave the stream in full screen. If the seller is on a browse or checkout page rather than showing a card, CardHawk stays quiet on purpose.
That is deliberate. When the same card number is printed in more than one set and nothing on screen says which, CardHawk shows the range and what to look for rather than a confident number that could be the wrong printing.
Graded prices can be corrected inside the app: open the card, then Fix graded prices. Raw prices come from market sales data and update with the app.
Sign in with the same Apple ID on both devices and make sure iCloud Drive is on. The collection, hunt list and price corrections sync through your own private iCloud, never through our servers.
Subscriptions are managed by Apple: iPhone Settings, tap your name, then Subscriptions. Refund requests go to Apple at reportaproblem.apple.com.